Privacy policy

This privacy policy describes how straccia.uk (the “site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the site.

Straccia is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then it will only be used in accordance with this policy.
We may update this policy from time to time. Changes to this policy are effective when they are posted on this page.

Collecting personal information
When you visit the site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this policy, we refer to any information about an identifiable individual (including the information below) as “personal information”. See the list below for more information about what personal information we collect and why.

Types of data collected
Personal data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“personal data”). This may include, but is not limited to e-mail address, first and last name and address.
We may use your personal data to contact you with marketing materials and other information that may be of interest to you. You may opt in to receiving any of these communications from us by following the subscribe link or instructions provided in any email we send. Additionally, when you attempt to or make a purchase through the site, we collect order information from you, including your name, billing address, shipping address, payment information, email address and phone number. We refer to this information as “order information”.

Usage data
We may also collect information concerning your access and use of the services (“usage data”). This usage data may include information such as your computer’s ip address, browser type and version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more information and how to disable cookies, visit allaboutcookies.

Examples of cookies we use:
Session cookies to operate our service.
First-party cookies to store your account information and various settings.
Third-party cookies to collect data based on your online behaviour.
Security cookies for security purposes, e.g. during checkout.

Use of data
We use personal data to fulfil any orders placed through the site (including processing your payment information, arranging shipping, and providing you with order confirmations). Additionally, we use this to:
Communicate with you
When in line with the preferences you have shared with us, provide you with information & advertising relating to our products or services. We use usage data to help us screen for potential risk and fraud and more generally to improve and optimise our site.
Behavioural advertising

We use Google Analytics to help us understand how our customers use the site.
Other business partners we may use include:
Cloud Providers that help us store your information.
Marketing analytics companies that give us insight on who is buying our products.
Payment service providers that process your payment information on our behalf.
Couriers that help deliver our products to you.
Lawyers representing us in the event of a legal claim.
Law enforcement agencies (if there is a legal reason to share your data with them).
Search engine operators that help us understand how to improve our visibility online.

Do not track
Please note that we do not alter our Site’s data collection and practices when we see a Do Not Track signal from your browser.

Your rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. We note that we are exclusively processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. When you place an order through the site, we will maintain your data and order information for our records.

Payments
We will not collect or store your payment card details. This information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. The payment processor we use is Shopify Payments.

Links To Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our services are intended for a general audience and are not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws. If you are a parent or guardian, and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by using our contact page.